You can order from Vocas without paying VAT if the following is applicable:

• Your company and the delivery address is part of the European Union (but outside the Netherlands)
• You have a registered business with a valid EU VAT number

or

• You are located outside the European Union

How to order without VAT

If you have an EU VAT number

During checkout:

• Enter your address and EU country
• Enter your full EU VAT number in the VAT Number field. Make sure to include the country code and remove any spaces, periods or other non-numeric characters
• The number is validated after you leave the field. If it can't be validated a message appears "Please enter a valid tax ID."
• If the number validates the VAT will be removed from the order. You can verify this in the order summary.

If you are outside the EU

During checkout enter your address and country. As soon as you choose a country outside the EU the VAT will be removed from the order. You can verify this in the order summary.

Problems?

My VAT number is displayed as invalid but i'm sure it's valid

There are 2 common reasons this can happen:

• You didn't enter your full number. Most commonly people forget to include the country code. For example, a valid Italian EU VAT number look like IT0123456789.
• The VAT validation service is not available, because of problems or maintenance. You can try to validate using the EU VIES service. If you experience a problem using their service, it will mean our validation will also be affected. Try again later.

My number is valid but VAT is not removed

This can happen in some cases, please contact us through chat and we'll try to fix it in your account.

Updated on: 07/04/2021